mobile: 0425 73 1189
Frequently Asked Questions
Please read our FAQ before sending us a message.
Wedding Belles accepts Visa and Master Card credit card payments, as well as payments through PayPal. We also accept direct deposits, cheques and money orders. Please note that orders will not be processed until payment has cleared, so paying by cheque, money order or direct deposit may delay your order by several days.
When purchasing from Wedding Belles your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. We use strong security measures to prevent the loss, misuse and alteration of your information once it is in our records. If you are concerned about paying for your order over the internet, you can contact Wedding Belles to pay over the phone.
Orders can be placed over the phone by calling the Wedding Belles showroom on: 03 5229 8008. One of our friendly and helpful staff can assist you with your order during showroom trading hours: Monday to Friday (10:00 am - 5:00 pm Victoria local time) and Saturday (10 am - 4 pm)
Wedding Belles does not have a printed catalogue that can be sent in the mail. We do however maintain our product catalogue on our website, so we ask that you browse the website to view our products in detail. If there is something specific that you are after that is not on our site, please send an e-mail to firstname.lastname@example.org detailing item you are after and attach picture if available.
We work hard to provide detailed product descriptions and clear product images but understand that you may still wish to order samples. Personalised products as well as some products sold in sets are not available for purchase as a sample. However, those products on the Wedding Belles website which do not have a minimum order can be ordered in quantities of 1 or 2 if you wish to view them first. All invitation orders include a sample invitation that will be sent out for final approval, prior to completion. Please call us on: 03 5229 8008 or e-mail us at: email@example.com with any questions about specific products.
Wedding Belles strives to keep all items in stock in quantities to meet your requirements, however like with all retail businesses, some items will sometimes run low, be discontinued without the knowledge of Wedding Belles or be back ordered by our supplier. If an item you have ordered is unavailable in the advertised time frame, our staff will contact you immediately to let you know and provide you with the option to replace or refund your order. If you have any questions about this, please email us at: firstname.lastname@example.org or phone: 03 5229 8008 during normal business hours.
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