Shipping Guide

Once orders have been processed they will be dispatched within 2 – 7 working days. If you are not home at the time of delivery Australia Post will leave you a card.
It is recommended that you provide a work address for delivery if no one is home during business hours.

Depending on delivery location or product type, we use Australia Post or Courier Service for delivery of our parcels.
The approximate delivery time after order has been processed is as follows:

Destination Delivery time
Geelong, Melbourne 2-3 working days
Vic Country 3-5 working days
Sydney, Canberra, Wollongong, Central Coast 3-5 working days
Brisbane, Adelaide 3-5 working days
NSW Country 4-7 working days
SA Country, Perth, Hobart 5-7 working days
WA Country, TAS Country, Darwin 5-7 working days
NT Country 5-7 working days

Postage & Handling

Postage & Handling is charged at a flat rate of $15 (including GST) per order

Shortages or Defects

Please help us to help you by reporting shortages or problems with your order within 7 days of receiving your order.

This will enable us to assist you in rectifying the problem without undue delay. Any faulty or damaged stock will be replaced at no charge.

Products ordered incorrectly by customer, can be refunded if informed and returned within 7 days of dispatch and in mint condition on return. Postage will be paid for by customer and a $10 administration charge will apply.  Prior authorization must be obtained before returning any goods.

Otherwise exchange or credit note will be offered if products are returned after 7 days and  within 30 days. Postage will be paid for by customer and a $10 administration charge will apply. Prior authorization must be obtained before returning any goods.

Questions

If you are unsure about how to place any part of an order please contact us before submitting it.

E-mail us at: info@weddingbelles.com.au